SINGAPORE — The General Insurance Association of Singapore (GIA) has issued a public advisory warning of a surge in scam phone calls from individuals posing as GIA representatives. The fraudulent calls, often made from local mobile numbers beginning with “+65” or “8”, are part of a broader attempt to deceive the public into divulging personal and financial information.
According to the GIA, these impersonators often reference motor accident reports or insurance-related transactions and may even cite the recipient’s name and personal details to appear legitimate. In some cases, the scammers attempt to offer fraudulent car insurance coverage or request immediate payments over the phone.
GIA stressed that it does not initiate unsolicited calls, collect sensitive information, or request money through phone conversations. The public is strongly urged to remain vigilant and not to disclose personal data, transfer funds, or share device screens with unknown or suspicious callers.
“These calls are not from GIA, and any such contact should be treated as a scam,” the association stated.
To protect against these deceptive tactics, GIA recommends several precautionary steps:
Install the ScamShield app to automatically block scam calls and filter out suspicious messages.
Set secure transaction limits and enable the Money Lock feature with your bank.
Verify suspicious claims using trusted sources, such as the ScamShield app or the 24/7 ScamShield Helpline at 1799.
Report scams immediately to the authorities, notify your bank to block unauthorized transactions, and inform friends or family members.
Victims are advised to lodge a police report and take swift action to minimize potential financial damage.
The warning comes amid a growing number of phishing and impersonation scams in Singapore, where fraudsters increasingly exploit public trust in trustworthy insurance institutions.
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