Carol Edison’s ordeal began with a seemingly minor plumbing issue. A clogged toilet, easily fixed by a quick visit from a plumber, revealed a much larger problem lurking beneath her home.
The plumbers, working on a slow day, offered to inspect Edison’s aging sewer line for free. Given that her home is over a century old, she accepted their offer.
Edison’s home, built 112 years ago, had a sewer line in disrepair. The plumbers’ camera revealed a significant break in the line where it connects to the main sewer under the street.
“The line was completely shattered,” Edison explained. “Sewage was leaking out into the roadbed instead of being properly channeled into the sewer system.”
The estimate to excavate and repair the damaged sewer line came to over $33,000.
“That’s an enormous expense,” Edison remarked. “It’s more than half of what we paid for the house.”
Edison’s insurance claim was subsequently denied, citing insufficient coverage for sewer backups.
