Lockton Singapore has named Lena Tsia as its new chief operating officer, signaling a strategic move aimed at enhancing operational leadership within the firm. Tsia, who brings a wealth of experience in the insurance sector, will oversee Lockton’s operations team, with responsibilities spanning administration, compliance, claims, marketing, and IT departments. Her mandate includes fostering operational efficiency and implementing best practices across the firm’s Singapore-based operations.
According to a statement by Lockton, Tsia’s appointment is expected to align technology initiatives with business objectives and promote synergy across teams. Her extensive background includes a pivotal role as group operations director at Fullerton Health Singapore, where she previously served before assuming the COO position. Prior to her tenure at Fullerton Health, Tsia held senior positions at prominent firms including AIA, Cigna, and Prudential Assurance Company Singapore.
Tsia holds a degree in actuarial science and statistics from the University of Calgary in Canada, underscoring her strong academic foundation in the field. Lockton expressed confidence in Tsia’s ability to drive growth and operational excellence, citing her leadership in expanding business portfolios and establishing transformative initiatives.
Reporting directly to Lockton Singapore CEO Fred Boles and regional COO Phil Corrigan, Tsia is poised to play a pivotal role in advancing the firm’s strategic objectives and enhancing its market position.
This appointment underscores Lockton’s commitment to strengthening its operational framework and leveraging Tsia’s expertise to drive sustained growth and success in the competitive insurance landscape.
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