UNFI, a supplier of Whole Foods Market under Amazon, recently suffered a cyber attack, causing its system to crash and goods delivery to be disrupted. As a result, some stores were short of goods such as ice cream and bread. Sandy Douglas, the CEO of UNFI, said that the company shut down its IT system after discovering a cyber intrusion on June 5th and is striving to resume operations by June 15th. At present, the FBI has intervened in the investigation, and the cybersecurity company CrowdStrike has also assisted in responding to the incident.
Due to a system failure, the forklift operators of UNFI were forced to stop work. Some employees even recorded the information of the goods with pen and paper to maintain basic operations. Some shelves in Whole Foods Market stores are empty and the company is stepping up efforts to replenish the stock. Furthermore, the partner National Co+op Grocers has made a special request to UNFI to give priority to supplying best-selling goods in order to alleviate the shortage problem.
Experts pointed out that this attack exposed the vulnerability of the US supply chain. Andrew Howell, vice president of SentinelOne, said that such incidents highlight the threats to critical infrastructure and emphasized that the modern economy is highly dependent on information technology, and once attacked, it may have a wide-ranging impact on daily life. UNFI stated that it will continue to maintain communication with customers and employees and resume normal operations as soon as possible.
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